■Important: Notice Regarding International Shipping (Updated: May 2022)

Posted by animota staff on

Thank you for enjoying shopping with animota!

Due to the situation in Ukraine, the reduction of air transportation services and the future policies of the government and related agencies, EMS delivery from Japan to Europe has become difficult.

animota will refrain from offering EMS services to countries where EMS delivery is not available for the time being.

Please refer to the updated Japan Post website to check the availability of the EMS delivery in your country.
https://www.post.japanpost.jp/int/information/overview_en.html

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*For items for which we have already received payment, we will deliver the items by a delivery method other than EMS. 

Please note that there may be further delays in delivery or changes in delivery charges due to the current situation.
Please check our website for further information.

We apologize for any inconvenience this may cause to our customers and appreciate your understanding.


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